

Potential customers first become aware of your brand.
They start evaluating your services against others.
Customers decide if your service meets their needs.
They finalize the process. (booking, calling or buying)
Doesn't know they need auto detailing/film.
Recognizes issues like scratches or fading.
Realizes detailing/film can fix the problems.
Compares different solutions.
Knows your shop and what you do.
Ready to book your auto service.
Customers actively searching for "ceramic coating".
They're closer to making a purchase decision. "Middle of Funnel"
Expecting an immediate return to investment.
Users see your ad while scrolling through Facebook. They are not actively searching for. This as a primary inbound lead source for "high end jobs" like coatings and PPF is ill-advised.
Generally, brand new to you. Consider them noticing you as if you were a passing bill board on a freeway. "WHAT WAS THAT!"
Must use eye-catching visuals or educational material.
Direct, solution-focused messaging.
Highlight benefits.
Education, brand building, nurturing content is key.
Faster conversions due to higher purchase intent.
Needs more touchpoints, patience is necessary, most won't buy..
Optimize your approach for each platform. Understand customer journey stage and tailor your messaging accordingly.
Maximize results by using the strengths of each platform.
Share this post with fellow auto detailing and film shop owners!
Tag someone who needs this.

Discover how to tailor your approach and maximize results! Keep scrolling!